Privacy Policy

Last updated: October 11, 2026

This Privacy Policy explains how EstateFull ("EstateFull", "we", "us") collects, uses, shares and protects personal information when you use estatefull.com and related services (the "Platform"). By using the Platform you acknowledge the practices described here.

1. Information we collect

Information you provide

• Account information: name, username, email address, phone number, country and password when you register as a user or as a listing partner.
• Inquiries and messages: details you submit through property inquiry forms, the contact form and support tickets, including any attachments.
• Verification information: where required for investing, withdrawals or listing properties, identity and business verification documents (KYC/KYB).
• Transaction information: records of deposits, investments, purchase requests, installments and withdrawals. Card and bank details are processed by our payment providers; we do not store full card numbers.
• Preferences: saved properties, newsletter subscriptions and communication settings.

Information collected automatically

• Device and log data such as IP address, browser type, pages viewed and referring pages.
• Login history, including approximate location derived from IP address, used for account security.
• Cookies and similar technologies, as described in our Cookie Policy.

2. How we use information

• To provide and operate the Platform, including accounts, saved properties, inquiries, purchase requests and investments.
• To respond to inquiries and support requests and to connect you with the relevant listing team.
• To verify identity, prevent fraud and meet legal and regulatory obligations.
• To process payments and maintain accurate financial records.
• To send service messages (for example, verification codes, transaction confirmations and installment reminders).
• To send newsletters and updates where you have subscribed; you can unsubscribe at any time.
• To improve the Platform, analyse usage and develop new features.

3. Legal bases (where applicable)

Where data protection laws such as the GDPR apply, we rely on: performance of a contract (providing the services you request), legitimate interests (security, improving the Platform), legal obligations (record keeping, verification) and consent (newsletters and optional cookies).

4. How we share information

• Listing partners: when you send an inquiry or purchase request, we share the details you provide with the owner, agent or developer responsible for that listing.
• Service providers: hosting, email and SMS delivery, payment processing, analytics and customer support providers acting on our instructions.
• Legal and safety: where required by law, court order or to protect the rights, property or safety of users and the public.
• Business transfers: in connection with a merger, acquisition or sale of assets, subject to this Policy.

We do not sell your personal information.

5. International transfers

Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.

6. Retention

We keep personal information for as long as your account is active and as needed to provide the services, resolve disputes and comply with legal, tax and accounting obligations. Transaction and verification records may need to be kept for several years after an account is closed.

7. Security

We use technical and organisational measures including encrypted connections, hashed passwords and optional two-factor authentication. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your password confidential and enable two-factor authentication in your dashboard.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing and to withdraw consent. To exercise these rights, contact us through the contact page. You may also have the right to complain to your local data protection authority.

9. Children

The Platform is not intended for people under 18, and we do not knowingly collect information from children.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and change the "last updated" date. Significant changes will be communicated through the Platform or by email.

11. Contact

For privacy questions or requests, please use our contact form or open a support ticket from your dashboard.